Privacy Policy

1. Information We Collect

We collect information directly from you when you submit booking request forms, contact inquiries, or subscribe to our newsletter. This information may include your full name, phone number, email address, preferred dates and times, and any custom message details you send to us.

2. How We Use Your Data

We use your personal data to:

• Process, verify, and coordinate your salon and spa appointments.
• Respond to your customer inquiries, requests, or questions.
• Send you promotional news, newsletters, or wellness advice (only if you opt-in to our newsletter).
• Improve the functionality, design, and user experience of our website.

3. Cookies and Analytics

Our website utilizes standard session cookies to remember selected categories or services as you navigate. We also run basic web traffic analytics to trace visitors and optimize site loading speeds. No tracking data is sold to third parties.

4. Data Security

We implement professional, industry-standard security protocols to store and shield your personal data. Only authorized reception desk employees have access to booking databases to process your requests.

5. Contact Us

If you have any questions regarding our privacy rules, or would like to request that we delete your booking details, please contact us at hello@lumierespa.com.